Friday, November 09, 2012

Kokatat = Integrity

I tore the neck gasket on one of my Kokatat dry suits. I got a repair number from them and sent in the suit and then a check.

Today I received an e mail stating that they had found a flaw in the Gortex and were replacing the suit. I am delighted with such service and business integrity and feel it deserves a shout out.

Paddle safe...
DS

1 comment:

Stewart G. said...

Phenomenal! I'm sure they appreciate the feedback from their customers too...